Terms of Service

Welcome to Trezzo. These Terms of Service ("Terms") govern your access to and use of trezzo.shop, including all products and services offered through our website. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Acceptance of Terms

By visiting our website or purchasing from Trezzo, you agree to these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use our website only for lawful purposes.

3. Products & Services

We strive to ensure that all product descriptions, images, pricing, and availability displayed on our website are accurate.

However:

  • Product colors may vary slightly due to screen settings.
  • Sizes may have minor manufacturing variations.
  • Product availability may change without prior notice.

We reserve the right to modify, discontinue, or update products and services at any time without prior notice.

4. Pricing

All prices displayed on Trezzo are in Indian Rupees (INR).

Although we make every effort to ensure pricing accuracy, errors may occasionally occur.

If a pricing error is identified after an order has been placed, we reserve the right to cancel the order and issue a full refund where applicable.

5. Orders

Placing an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order due to:

  • Product unavailability
  • Pricing or technical errors
  • Payment authorization failure
  • Suspected fraudulent activity
  • Incorrect customer information
  • Violation of these Terms

If we cancel a prepaid order, any eligible refund will be processed to the original payment method.

6. Payment

Payments are securely processed through trusted third-party payment providers.

Trezzo does not store sensitive payment information such as:

  • Credit/Debit Card Numbers
  • CVV
  • UPI PIN
  • Internet Banking Passwords

All payment transactions are encrypted and handled securely.

7. Shipping & Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Delivery times are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Natural disasters
  • High order volumes
  • Remote delivery locations

Customers are responsible for providing accurate shipping information.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Products returned without authorization or outside the applicable return period may not qualify for a refund or exchange.

9. Intellectual Property

All content on Trezzo, including but not limited to:

  • Logo
  • Brand Name
  • Product Images
  • Website Design
  • Graphics
  • Product Descriptions
  • Text
  • Icons
  • Digital Content

is the intellectual property of Trezzo and is protected under applicable copyright and trademark laws.

No content may be copied, reproduced, distributed, or used for commercial purposes without our prior written consent.

10. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload viruses or malicious software.
  • Submit false or misleading information.
  • Engage in fraudulent activities.
  • Violate intellectual property rights.
  • Interfere with the operation or security of the website.

Violation of these Terms may result in suspension or termination of your access to our website.

11. Third-Party Services

Our website may use trusted third-party services, including:

  • Shopify
  • Payment Gateways
  • Courier & Logistics Partners
  • Analytics Providers
  • Marketing Platforms

These third-party providers operate under their own terms and privacy policies.

12. Limitation of Liability

To the maximum extent permitted by law, Trezzo shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Website interruptions
  • Shipping delays
  • Product availability
  • Third-party service issues
  • Customer misuse of products

Nothing in these Terms limits any rights available to consumers under applicable law.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with the revised Last Updated date.

Your continued use of the website after such updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Kanpur Nagar, Uttar Pradesh, India, subject to applicable consumer protection laws.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Trezzo

Owner: Aman Sharma

Email: trezzo4@outlook.com

Phone: +91 96385 27418

Business Address:

128, Green Valley Residency
MG Road Extension
Raj Nagar
Kanpur Nagar
Uttar Pradesh – 208025
India